CURRENT VACANCIES

Salary (Grade 1):  £12.00 per hour

Hours: 6pm – 7am (13-hour shift) working a shift pattern – 2 nights on, 6 nights off. Permanent

We also require one Casual Night Quartermaster working 13 hours shifts as and when required

Location: HMS Warrior, National Museum of the Royal Navy, Portsmouth, Portsmouth Historic Dockyard

The National Museum’s vision is to be the world’s most inspiring Naval Museum: inspiring learning, enjoyment, and engagement with the story of the Royal Navy and its impact in shaping the modern world.

The National Museum of the Royal Navy (NMRN) is recruiting for one permanent and one Casual Night Quartermaster on board HMS Warrior 1860.  HMS Warrior was the pride of Queen Victoria’s navy. The world’s first iron-hulled, armoured ship, and the largest warship in the world when built. She is an extraordinary survivor, now moored at the entrance to Portsmouth Historic Dockyard, the first and largest museum object seen by visitors to Portsmouth Historic Dockyard.

We are looking for individuals who enjoy their own company and are happy to work alone for long periods, are trustworthy, reliable and can work on their own initiative. This is an important role looking after HMS Warrior and taking the security and safety of the ship seriously. You will also liaise with our Shipkeepers in the morning.  For most of the shift you will be working alone, there are lone working procedures in place as your safety is important to us.

Key Opportunities

• Looking after the security and safety of HMS Warrior 1860, its contents and jetty area during the hours the business is closed including safety patrols.
• Assist with the set up and clean down of events onboard, as and when required.
• Work in a unique historical environment and be based onboard HMS Warrior with opportunities to be part of the wider team who help to conserve HMS Warrior.

Knowledge/Experience

• You will have moderate knowledge of Health and Safety and Security requirements and a willingness to learn more.
• You will have experience of working with a degree of autonomy.
• Experience of communicating and engaging with a wide and varied audience.

We provide:

• The opportunity to be part of a friendly and diverse workplace within a unique heritage environment.
• Group pension plan with Royal London (6% employer contributions, 2% employee contributions and death in service benefit).
• Free onsite parking (for permanent roles)
• 25 days annual leave (plus bank holidays), increasing to 30 days annual leave (plus bank holidays) after 5 years’ service, pro rata.
• Occupational sick pay.
• Enhanced maternity/adoption and paternity pay.
• Flexible working.
• Employee Assistance programme.
• Free admission to other national museums and attractions within the reciprocal agreement.
• Discounts at our shops and cafes.

For further details, or an informal discussion regarding the role, please contact Portsmouth Visitor Experience Manager by email to: portsmouthvem@nmrn.org.uk

Applicants are asked to apply via https://jobs.nmrn.org.uk/ no later than midnight, Wednesday 17 April 2024. Interviews will be held at Portsmouth Historic Dockyard week commencing 29 April 2024.  

If you require reasonable adjustments to be made to the application process because of a disability, please contact the HR team on recruitment@nmrn.org.uk for support.

Salary (Grade 4): £26,364 – £27,437 per annum (dependent upon experience)

Full time Hours: 37.5 Hours per week. Working 5 days over 7, will include regular weekend working.

Location: Work across National Museum of the Royal Navy in Portsmouth Historic Dockyard; Submarine Museum and Explosion in Gosport

Our vision is to be the world’s most inspiring Naval Museum. Our mission is to link Navy to Nation, inspiring learning, enjoyment and engagement with the story of the Royal Navy, and its impact in shaping the modern world.

Portsmouth Historic Dockyard (PHD) is the home of to some of the world’s most famous ships, including HMS Victory and the Mary Rose. We welcome nearly 1 million visitors each year, who come to soak up our awe-inspiring story of naval and maritime history. We are looking for a Visitor Experience Manager to join our team and help ensure a day out to PHD is extraordinary and memorable.

You will be a champion of good customer service and have an eye for detail. Working as part of a team of Visitor Experience Managers, you will lead, motivate, and inspire your team showing you care about their overall happiness, health, and wellbeing at work. You will act as a positive role model for the operations team supporting them to achieve commercial targets relating to souvenir guidebooks, gift aid conversion, upselling tickets, and retail offer.

You will be responsible for the security of our sites and attractions, our buildings and collections and the safety of our staff and visitors, making sure the site is safe throughout the day and implementing risk assessments; a cool head and a calm manner is a must.

Knowledge

The ideal candidate will have demonstratable knowledge of:

• Leading, inspiring and motivating teams
• Excellent customer service and customer care principles
• Commercial awareness and how to drive income through a high-quality customer experience
• Health and Safety requirements and a willingness to learn more

Experience

The ideal candidate will have experience of:

• Working in a supervisory or management role
• Working in a customer focused environment including responsibility for commercial activity
• Motivating people to achieve their best
• Delivering an outstanding customer experience
• Working independently and as part of a team

We provide:

• The opportunity to be part of a friendly and diverse workplace within a unique heritage environment
• Group pension plan with Royal London (6% employer contributions, 2% employee contributions and death in service benefit)
• 25 days annual leave (plus bank holidays), increasing to 30 days annual leave (plus bank holidays) after 5 years’ service, pro rata
• Occupational sick pay
• Flexible working
• Employee Assistance programme
• Free admission to other national museums and attractions within the reciprocal agreement.
• Discounts at our shops and cafes
• Free and discounted tickets for family and friends

This post requires a DBS check as a requirement for working on the naval base, as well as the right to work in the UK. Please note we cannot currently sponsor work visas for this role.

For further details, or an informal discussion regarding the role, please contact Catherine Austen, Deputy General Manager (Operations) on email catherine.austen@nmrn.org.uk

Applicants are asked to apply via https://jobs.nmrn.org.uk/ no later than midnight, Sunday 12 May 2024.

We will be conducting the interviews in Portsmouth on Wednesday 22 May 2024.

If you require reasonable adjustments to be made to the application process because of a disability, please contact the HR team on recruitment@nmrn.org.uk for support.

Salary: £50,000 – £60,000 (dependent on experience)

Hours: Full-time, permanent position

Location: Portsmouth & Gosport

Portsmouth Historic Quarter is the custodian of historic buildings, boats and spaces in and around Portsmouth Harbour.  We are an ambitious and collaborative charity, actively creating authentic, educational and enjoyable places, experiences and opportunities.

This is an exciting opportunity to work in a unique maritime heritage setting, managing the delivery of capital construction and conservation projects across a diverse estate portfolio encompassing Portsmouth Historic Dockyard and Priddy’s Hard in Gosport.

You will have full responsibility and accountability for the effective delivery of PHQ’s construction and conservation projects in terms of safety, time, quality and cost.  Projects over coming years will include the restoration of workshops to create artists’ studios; the renovation of a Grade II listed Boathouse to create a performance space, and a £10m plus project to restore a magnificent Grade I listed Storehouse.  You will also be responsible for oversight of long and shorter-term maintenance programmes for PHQ’s estate portfolio.

You will need a proven track record of successful project development and delivery, with experience of pre-construction and construction phases, ideally within a conservation or heritage setting.  You should be able to demonstrate practiced stakeholder management skills and strong financial acumen.

What we offer:

•  The opportunity to work with a dedicated team of people, who have a shared passion for preserving and revitalizing our maritime heritage
• Competitive salary and holiday entitlement
• Group pension scheme
• Life insurance and income protection cover
• Health screening
• Employee assistance programme
• On site parking
• Site discounts

Full details of the role are available at: Work With Us | PHQ (portsmouthhq.org)

You can apply by emailing your CV to recruitment@portsmouthhq.org

If you are shortlisted for interview, we will contact you within a week of the closing date. Interviews will be held in early-mid May 2024.