Boathouse 4 is located in one of the oldest and most historic parts of the Historic Dockyard. Few visitors realise that we have been building wooden boats here for hundreds of years.

Would you like to join our team of volunteers?

Do you love Portsmouth, Wooden boats and our Naval Heritage?

Could you tell visitors the story of Boathouse 4?

Boathouse 4 has been restored and is now open as a FREE attraction at Portsmouth Historic Dockyard and we are looking for enthusiastic volunteers to join our team

Our volunteers get involved in;

• The conservation and restoration of small boats from the Portsmouth Naval Base’s collection that come to us for repair or restoration. 
• Leading a daily tour of our workshop floor telling visitors about the work underway. 
• Telling our visitors about the significance and history of small boats in the Royal Navy and building boats in Boathouses 4,5,6,7.
• Demonstrate aspects of woodworking/boatbuilding or rope making to visitors – Training can be provided.
• Welcoming and interacting with our visitors.
• Help with our ‘hands-on’ activities and workshops for all ages.
• Crew our fleet of WWII boats.

For an application form or more information please email: volunteer.coordinator@pnbpt.com

We are looking for a full time supervisor to work in our Costa Coffee outlet in the historic dockyard. The job involves supervising staff and running shifts to the Costa Coffee brand standards, serving customers, making coffees, re stocking displays and clearing tables.

The working hours are between 9am-6pm and you must be available 5 days out of 7 including weekends. We are especially looking for someone who can cover a Sunday. You must have excellent customer service skills and be a team player with a positive attitude. We are looking for someone with previous experience of working at Costa Coffee and is ideally trained to be a Barista Maestro.

If you are interested in this role then please contact James or Scott on 02392 731552 or email jforrest@baxterstorey.com.

We are looking for catering staff to help in Boathouse 7 restaurant during the summer period. There are a variety of full and part time positions available as the restaurant is open seven days a week from 10am - 5pm. The successful candidates must be well presented, reliable, hardworking and demonstrate excellent customer service skills. Previous catering experience would be helpful.

Job Types: Full-time, Part-time

Salary – £6.15 - £8.21 per hour

If you are interested in this role then please contact James or Scott on 02392 731552 or email jforrest@baxterstorey.com.

Head of Digital Marketing

Salary: £40,000 - £50,000 per annum (dependent upon experience)

Full time: 37.5 hours per week - permanent position, based in Portsmouth

The National Museum of the Royal Navy is ten years old. We tell the epic story of the Royal Navy and its fighting arms. Our vision is to be the world’s most inspiring naval museum, enabling people to enjoy, learn and engage with this epic story and its impact in shaping the modern world.

With our headquarters in Portsmouth Historic Dockyard we have grown rapidly in our first decade; from 325,000 to 1.3 million visitors, our turnover has also grown from £4 to £20m. Our story is told through the largest historic fleet in the world, from the Nation’s Flagship HMS Victory to the heroic Falkland war landing craft Foxtrot 7 – we care for capital ships, frigates, submarines, airplanes and nuclear bombs. Our museums have truly national reach with sites in Portsmouth, Gosport, Yeovilton, Belfast and Hartlepool with exciting plans for more naval museums to join the group.

Your new role

You will be key to our future growth. Developing our reach, engagement and awareness through our digital presence and capability, both on line and on social media, is critical to our sustainability. You will be part of the marketing department and will lead and shape a newly formed digital marketing team, with real responsibility for expenditure and income generation from day one as well as supporting digital across the national museum.

For the National Museum of the Royal Navy digital marketing touches everyone, from admissions sales, our commercial business to accessing our collections and reaching an international audience; your portfolio and influence is strategic and essential. You will report to key stakeholder groups, attend board meetings and represent the NMRN on a national level.

What will you need?

The ability to lead people and know instinctively what works in digital marketing, what is emerging and how to this helps the national museum to grow. You will live our values and behaviours and demonstrate to others how to use these to achieve the highest standards. You will be able to demonstrate a track record of high performance and progression in a complex stakeholder organisation. You will be able to see through the distractions to the heart of the matter and implement decisions that affect rapid change.

This role is based in Portsmouth with travel to other NMRN sites.

For further details, please contact John Rawlinson john.rawlinson@nmrn.org.uk

Applicants are asked to submit a CV and a statement indicating how their knowledge and experience match those specified. Applications should be forwarded to the HR Team at recruitment@NMRN.org.uk and are required by 1 pm on the 20 September 2019. The selection process will be held late September/early October in Portsmouth.

Visitor Engagement Executive, Portsmouth based

Salary: £18,000 per annum

37.5 hours per week to include alternate weekends – temporary up to 12-months (fixed-term contract)

The National Museum of the Royal Navy (NMRN) is recruiting a Visitor Engagement Executive to join our Commercial Operations team at the National Museum of the Royal Navy.

This is an exciting opportunity to be part of something special in delivering positive changes to the visitors’ journey and experiences on all of our sites.

This role will be responsible for general administrative duties such as, but not limited to, answering visitor enquiries by providing exceptional customer service face to face, on the phone, via email/letter and social media to ensure potential and existing visitors are delighted. To analyse visitor experience data weekly, monthly or as required and produce visitor reports. To provide support in the administration of the NMRN membership scheme.

This will include supporting the Visitor Engagement Manager with implementation, support, future development and configuration evolution of the Galaxy ticketing system across all NMRN sites.

Key Opportunities

• Opportunity to learn how to configure, contribute and develop our new cutting edge ticketing system.

• Create, analyse and report on visitor data to understand patterns, trends and behaviours and act on the findings.

• Contribute to wider projects and action groups working closely across directorates to deliver changes to improve our overall business.

• Work closely with the wider Visitor Experience team to deliver positive changes to the visitors’ experience.

Knowledge/Experience

• Can confidently work across a range of administrative tasks and operate Windows-based software with excellent verbal and written communication skills.

• Have a good level of professional competence and knowledge relevant to visitor experience and experience of utilising multi-site electronic systems, such as back office EPOS systems.

For further details, or informal enquiries regarding the role, please contact Hannah Mayhew at hannah.mayhew@NMRN.org.uk

Applicants are asked to submit a CV and a statement indicating how their knowledge and experience match those specified. Applications should be forwarded to the HR Team at recruitment@NMRN.org.uk and are required by 4 pm Sunday 22 September 2019.  Interviews will be held on w/c 30 September 2019 in Portsmouth.

Salary £20,500

Portsmouth Naval Base Property Trust (PNBPT) is recruiting a full-time Maintenance Operative to join our small in-house Conservation Team.  Reporting to the Building Surveyor, the Maintenance Operative will provide a high quality maintenance and repair service to buildings and other assets owned by the Trust within Portsmouth Historic Dockyard and where necessary, at other sites.

The Maintenance Operative will be responsible for carrying out minor repairs and maintenance tasks independently and assisting other Conservation Team members where required. They will also escort contractor and delivery vehicles within the naval base/historic dockyard site and be on a rota for out-of-hours call outs.

Applicants should have experience of undertaking a wide range of maintenance activities and the use of small hand and power tools. A current driving license and ownership of/or access to a vehicle for daily use at work is essential.

Further details about the role and the experience required are available on the Trust website www.pnbpropertytrust.org. To apply send a CV and covering letter explaining your suitability for the role, to recruitment@pnbpt.com

Closing date: 4 October 2019