Job vacancies at Portsmouth Historic Dockyard and its associated attractions are advertised within these pages and externally in the relevant press. Please only apply for vacancies that are available as we are unable to reply to speculative letters.

  • Customer Relationship Management (CRM) Executive, National Museum of the Royal Navy
    Portsmouth based
    Part time – 30 hours per week, flexible hours to suit.
    Salary:  £22,000 (pro rata - £17,600) per annum
    Temporary (12-month) - Fixed-Term Contract / Secondment
     
    The National Museum of the Royal Navy (NMRN) is recruiting for a CRM Executive to join the Marketing team.
     
    This is a 12-month temporary position (maternity cover).
     
    The CRM Executive will play a key role assisting in delivering and driving business objectives. 
     
    Key Opportunities
     
    - Opportunity to develop and implement contact, data collection and CRM processes both for traditional and online marketing to drive budgeted revenue through customer engagement. 
     
    - To develop new audiences and growth potential using detailed segmentation analysis.
     
    - Responsible for customer data collection and management, campaign management and lifecycle communications, loyalty and membership schemes.
     
    - Develop, manage and evaluate the CRM system, including the production of dashboards.
     
    Knowledge/Experience
     
    Previous experience of working with CRM databases with the ability to demonstrate strong analytical and data skills.
     
     
    For further details, or an informal discussion regarding the role, please contact Jane Hodgkins, Head of Marketing and Communications, on 023 9272 8065, or This email address is being protected from spambots. You need JavaScript enabled to view it.
     
    Applicants are asked to submit a CV and a statement indicating how their knowledge and experience match those specified.
     
    Applications should be forwarded to the HR Team at This email address is being protected from spambots. You need JavaScript enabled to view it. and are required by 1 pm on Wednesday 6 July 2016.
     
    The selection process will be held on Monday 18 July 2016 in Portsmouth
  • Visitor Experience Team Members – National Museum of the Royal Navy, Hartlepool
    Salary: £7.88 per hour 
    Casual work is available - hours offered will be dependent upon the needs of the business.
     
    The National Museum of the Royal Navy Hartlepool is recruiting Visitor Experience Team Members to join the team in Hartlepool.
     
    The National Museum of the Royal Navy (NMRN), established in 2009, tells the story of the four fighting forces of the British Royal Navy.
     
    World famous attractions in our family of museums include Portsmouth’s HMS Victory, Belfast’s HMS Caroline and Europe’s largest collection of naval aircraft at Somerset’s Fleet Air Arm Museum.
     
    We tell the epic story of the Royal Navy, its impact on Britain and the world from its origins in 625 A.D. to the present day.
     
    This story is firmly rooted in Hartlepool and now with the acquisition of the UK’s oldest fighting ship still afloat, HMS Trincomalee and its surrounding historic quayside, The Maritime Experience.
     
    Key Opportunities
     
    This is an exciting opportunity to join the team and act as ambassadors for the National Museum of the Royal Navy.
     
    Working throughout the ship and in the visitor attraction providing a world class welcome to visitors and help them to connect with over 100 years of history.   
     
    Working as part of a multi-disciplinary team with opportunities to make a real difference.
     
    Knowledge/Experience 
     
    - Ability to work within and effectively contribute to a team, sharing best practice and acting as a role model for all colleagues.
     
    - Experience of communicating and engaging with a wide audience and different stakeholders.
     
    - Basic knowledge of Health and Safety and Security requirements and a willingness to learn more.
     
     
    For further details, or an informal discussion regarding the role, please contact Wendy Rogan or Wendy Clarke on 01429 707016 or This email address is being protected from spambots. You need JavaScript enabled to view it. or This email address is being protected from spambots. You need JavaScript enabled to view it. 
     
    Applicants are asked to submit a CV and a statement indicating how their knowledge and experience match those specified.
     
    Applications should be forwarded to the HR Team at This email address is being protected from spambots. You need JavaScript enabled to view it. and are required by 12 pm on 30 June 2016.
     
    The selection process will be held in Hartlepool on 7 July 2016.
  • Do you love Portsmouth and our Naval Heritage? Wooden boats?


    Could you tell visitors our Boathouse 4 story?


    Boathouse 4 has been restored and is now open as FREE attraction at the Historic Dockyard. We have a few openings on our team of enthusiastic volunteers.


    Here are some things you might enjoy:
    • Help with the conservation and restoration of small boats from the Portsmouth Naval Base’s collection, and also privately owned craft that come to us for repair or restoration.
    • Lead a daily tour of our workshop floor telling visitors about the work underway.
    • Tell our visitors about the significance and history of small boats in the Royal Navy and building boats in Boathouses 4,5,6, 7.
    • Demonstrate aspects of woodworking/boatbuilding or ropemaking to visitors. (We will train you!)
    • Help with our ‘hands-on’ activities and workshops for all ages

    We are attracting a new audience to the Dockyard with our FREE entry policy. All of our volunteer roles are involved with visitors so you should be comfortable speaking with people. You do not need to be an expert! Training will be given. Come along and join our dedicated team.


    Benefits: Free entry to Dockyard attractions (after 6 months), discount at Nauticalia and Historic Dockyard food concessions.
    Contact: Marian Smith, Volunteer Coordinator
    Boathouse 4/IBTC Portsmouth
    Email: This email address is being protected from spambots. You need JavaScript enabled to view it. Tel: 023 92 816 741

  • LOVE NAVAL HISTORY? SHARE IT WITH US!
    Volunteer at the National Museum of the Royal Navy

    We have an exciting opportunity for anyone wishing to volunteer with the NMRN.


    We are looking for front of house volunteers to engage with our visitors across our unique and historic attractions, these include:

    · HMS Victory

    The world’s oldest commissioned warship, Lord Horatio Nelson’s flagship at the Battle of Trafalgar.

    · HMS M.33

    One of only 3 Royal Navy ships to survive from World War One, served at the Gallipoli Campaign in 1915.

    · 36 HOURS: JUTLAND 1916 EXHIBITION (OPENS MAY 2016)

    Largest exhibition dedicated at the Battle of Jutland in the world

    · NATIONAL MUSEUM OF THE ROYAL NAVY GALLERIES

    Housed in two Grade I listed buildings displaying artefacts from the beginning of the Royal Navy to the modern day.


    We welcome all ages and backgrounds (18+) to volunteer in our ships and galleries.

    Volunteering with us is a great way to meet new people, developing new skills, gain experience and taken on new challenges

    Please click here to find out more

    If you’re interested, please email This email address is being protected from spambots. You need JavaScript enabled to view it.  

     

  • Catering Assistants – Fleet Air Arm Museum (Yeovilton, Somerset) - National Museum of the Royal Navy

    •             37.5 hours per week (some weekend work) - Fixed Term contract until 30 October 2016;

    •             17 hours per week (some weekend work) – Fixed Term contract until 4 September 2016;

    •             Casual hours available

    Salary for all roles:  £7.20 per hour

    Hours will vary based on the needs of the business.

    The National Museum of the Royal Navy (NMRN) is recruiting for a team of casual and seasonal staff to support the existing teams during the busy summer period. There are opportunities to work in our Catering team at the Fleet Air Arm Museum, Yeovilton.

    You’ll need bags of enthusiasm and a positive ‘can do’ attitude to succeed in this role. You will need to ensure our visitors are welcomed, assisted, delighted, engaged and inspired.

    Key Opportunities

    ·      Working in unique heritage environments delivering excellent customer service to delight our visitors.

    ·      Proactively engaging with visitors to maximise the benefits of their visit.

    ·      Working as part of the a multi-disciplinary team with opportunities to make a real difference

    Knowledge/Experience

    ·      Demonstrable understanding of both customer service and customer care principles with a track record of delivering an outstanding customer experience.

    ·      Ability to work within and effectively contribute to a team, sharing best practice and acting as a role model for all colleagues.

    ·      Experience of communicating and engaging with a wide audience and different stakeholders.

    ·      Basic knowledge of Health and Safety and Security requirements and a willingness to learn more.

    For further details, or an informal discussion regarding the catering roles, please contact Jonathon Tremlett (Catering Manager) on This email address is being protected from spambots. You need JavaScript enabled to view it. 

    Applicants are asked to submit a CV and a statement indicating how their knowledge and experience match those specified. 

    Applications should be forwarded to the HR Team at This email address is being protected from spambots. You need JavaScript enabled to view it. 

    Interviews will be held at the Fleet Air Arm Museum on a date yet to be confirmed.

    Please can you state what preference of role listed above you have when you apply

     

  • Contract Type:Maternity cover


    Contact Name:Peter Haddock


    Job specification:


    Our current administrator is going on maternity leave.
    We need a team player who can work with every member of our team, and our colleagues within the dockyard. Key areas are:


    • Financial control skills
    • invoicing,
    • stock control
    • HR admin
    • training admin
    • payroll
    • other admin duties as required.

    Candidate Profile:
    Excellent attention to detail. Able to prove strong financial skills. A strong team player. A really lovely person who is a pleasure to work with.

    Desired Experience:
    Experience in a similar position would be desirable. Use of HR, accounts, and purchasing packages is advantageous.
    Reply to: This email address is being protected from spambots. You need JavaScript enabled to view it. or phone 07557 922387.

  •  

    Boathouse 7 requires waiting staff to work in our busy cafeteria in the heart of Portsmouth Historic Dockyard.
    Hours of work are predominately 9-5 including weekends, with some evening shifts.

    Overall purpose of the job


    Performing a variety of tasks associated with food service in a high volume cafe and delivering excellent customer service in the catering unit.
    Skills:
    • Enthusiasm to execute outstanding customer service
    • Communicate confidently with customer & exceeding visitor expectation
    • Ability to work within in a team and individually
    • Reliable/Flexibly
    • To complete unit specific tasks and sign off all associated paperwork
    • To attend team meetings as required
    • To operate the till in line with company operation and cash handling procedures
    • To maximize uptake and spend per head
    Experience preferred but not essential.

    If you think you are the person for the role in this busy, vibrant and friendly unit, we would like to hear from you.
    Please send your C.V along with a Covering Letter to :
    This email address is being protected from spambots. You need JavaScript enabled to view it.

     

  • General Assistant required in the busy Mary Rose Cafe in the heart of Portsmouth Historic Dockyard – Successful Candidate will be on a Casual Workers Agreement which is a Zero Hour Contract and be required to work in Busy Periods and School Holidays and Weekends


    Overall purpose of the job

    Performing a variety of tasks associated with coffee & food production and delivering excellent customer service in the catering unit.

    Skills:
    • Enthusiasm to execute outstanding customer service
    • Communicate confidently with customer & exceeding visitor expectation
    • Ability to work within in a team and individually
    • Reliable/Flexible – delivery of shifts
    • To deliver the highest levels of customer service in line with company standards
    • To complete unit specific tasks and sign off all associated paperwork
    • To attend team meetings as required
    • To operate the till in line with company operation and cash handling procedures
    • To maximize uptake and spend per head

    Experience preferred but not essential.


    If you think you are the person for the role in this busy, vibrant and friendly unit, we would like to hear from you.

    Please send your C.V along with a Covering Letter to This email address is being protected from spambots. You need JavaScript enabled to view it.